Scheduled Services

support-scheduleWith a Syscorp Scheduled Service plan, our team monitors critical system alerts and can perform fortnightly or monthly scheduled maintenance tasks to ensure that your systems are up to date and performing as desired.

Benefits include:

icon-tickOnsite & Remote Technicians

Access to an experienced team of on-site and remote technicians. With our head office in North Sydney and satellite office in Melbourne, professional local help is always on hand.

icon-tickProactive Maintenance Schedule

Regular scheduled maintenance and checks of server health, disk space, backup operations (including restore validation testing) and event logs ensure your server infrastructure runs at optimum levels of efficiency and reliability.

icon-tickFlexibility of Remote Management and Monitoring

Our remote monitoring and alerting software is installed on each supported business device to provide the benefits of remote support, pro-active health monitoring and alerting capabilities.

icon-tickMonthly Service Reports

Regular maintenance checks, including reports on the health and status of key server and desktop systems, provides peace of mind on the health and reliability of your network.

icon-tickOnline Portal for Ticket Tracking

Save time and costs. Our Kayako ticketing system allows you to request and track Syscorp services online.

icon-tickService Level Agreement (SLA)

All Scheduled Service customers receive Syscorp's priority service to our specified service levels.

icon-tickBundle Discounts with Phone or Data

Receive an additional discount when contracting approved Syscorp internet and telephony services including:

  • Landline services
  • IP telephony
  • Mobile telephones
  • High speed internet

icon-tickFixed Fee For Local Travel

Our service plan options include a competitive fixed rate travel fee of $55 per hour (including GST) for service call outside of 10km / 20 minutes of a Syscorp office.

Contact us now on +61 2 9922 2488 or click here to send us an email.